Helping Carter Heavy Haulage & Transport Keep Moving

Carter Heavy Haulage & Transport operates around the clock, moving heavy machinery, specialised freight and dangerous goods across Australia.

The family owned business supports customers in infrastructure, construction, mining, energy and manufacturing. Finance Officer Leonnie Carter says keeping its trucks ready for work is a daily priority.

“When a truck is off the road, it doesn't just impact our business, it impacts our customers. Keeping our fleet maintained, compliant and operational is one of our biggest priorities.”

Keeping the fleet on the road

Rising costs, driver shortages and increasing compliance requirements put pressure on the team. TR Group helps with the day-to-day demands of keeping the fleet running.

“Their preventative maintenance programs, responsive workshop support and knowledgeable team help keep our vehicles on the road where they belong,” Leonnie says.

“When issues arise, we know they'll work with us to find a solution quickly, reducing downtime and helping us continue delivering for our customers.”

Extra trucks & trailers when they’re needed

Large projects can come up with little notice. Access to additional trucks and equipment through TR Group helps the team respond when those jobs arrive.

“The quality of their equipment is second to none. We know the vehicles are well maintained, reliable and ready to perform, allowing us to focus on delivering for our clients rather than worrying about equipment issues or downtime.”

People who understand the job

Asked what sets TR Group apart, Leonnie’s answer is straightforward.

“For us, it's their people and the values they stand for.”

“The team genuinely cares about their customers and understands that downtime matters. Communication is excellent, they're proactive rather than reactive, and they're always willing to go the extra mile to find a solution.”

She also values TR Group’s involvement in local truck shows and industry events. These give the public a closer look at transport and the people working in it, helping encourage the next generation to consider a career in the industry.

“TR Group isn't just a supplier to our business, they're a genuine industry partner, and that's what makes the difference. We value our relationship with TR Group and look forward to continuing to work together as both our businesses grow.”